FAQs

Is KoreTrak Pro a smartwatch or a fitness tracker?

Both! KoreTrak Pro combines the style and convenience of a smartwatch with the biometric features of a fitness wristband.

What is the difference between KoreTrak and KoreTrak Pro?

KoreTrak Pro is an upgraded model with advanced dual sensors that can measure body temperature and provide more accurate heart rate and blood oxygen levels.

Can I use Koretrak Pro to diagnose diseases?

No. Koretrak Pro is not a medical device. It cannot be used as a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay medical treatment because of something you read on this website.

How do I control KoreTrak Pro?

KoreTrak Pro has a touch pad with intuitive one-touch controls that makes it easy to navigate through apps.

Is KoreTrak Pro waterproof?

KoreTrak Pro is sweat proof and splash resistant, so it’s safe to wear around water, but you shouldn’t go swimming or shower with it.

Can I use KoreTrak Pro if I don’t have my phone on me?

Yes, KoreTrak Pro can store data for up to 7 days on its own. It will automatically synchronize with your phone the next time it comes within Bluetooth range.

Are there different color options for the KoreTrak Pro wristband?

Yes. Select the wristband customization kit at checkout for a selection of other styles and colors.

How do I change the time display from a 24hr clock to a 12hr clock?

Open the DayBand app on your smartphone and go into the “Device” section. Tap on the “General” icon. On the menu, locate the switch to turn 24-hour time on or off.

(Image of what this 24-hour time switch looks like)

How do I check my sleep patterns?

You must wear KoreTrak Pro for at least one night to see your sleep patterns. Open the DayBand app and tap on the “Today” icon. Scroll down until you see “Sleep” widget. Tap on the widget to see your sleep cycle broken down by day, week, or month.

If the “Sleep” widget is not visible in the app, scroll to the bottom of the “Today” dashboard and tap on the {3lines} icon. Tap the checkmark next to “Sleep” to add the “Sleep” widget to your dashboard.

Will KoreTrakPro work if I have dark skin/ tattoos?

Yes! KoreTrak Pro’s improved sensors have the ability to read all skin pigments from light to dark - and even tattooed skin.