You can charge your Kore 2.0 with the included USB charging dongle. Plug the charger into either a USB port or into a wall with a USB wall adapter. Ensure you only use the included charging dongle, as other chargers may cause damage to the battery.
Step 1: On your Kore 2.0 smartwatch, locate the area on the back of the interface that connects to the Kore 2.0 magnetic charging dongle.
Step 2: Connect the magnetic charging dongle to the back of the Kore 2.0 smart fitness watch so that the two are attached. The charging dongle is magnetically polarized, meaning it can only be attached in the right direction. If there’s any magnetic resistance when attaching the dongle, it’s most likely indicating the direction is wrong, please reverse the dongle and clip again. The dongle and device should sit flat and tightly after the connection is made.
Step 3: Connect the other end of the Kore 2.0 magnetic charging dongle to a USB applicable charging port. Make sure the power of the port is at least 5V1A.
Step 4: The interface on the Kore 2.0 watch should light up to let you know it is charging. Kore 2.0 smartwatch will be fully charged in two hours.
KORE 2.0 could not charge with a a single USB-A port charging adaptor
Recommend to use a verified adaptor with rated output voltage 5V and 1A current.
KORE 2.0 could not charge with a multiple USB-A port charging adaptor
Multiple port chargers tend to obstruct or reduce charging performance and stability. Recommend to remove other charging device from the charging adaptor
KORE 2.0 could not charge with the USB port on the laptop
The USB2.0 port might not have sufficient output current to charge KORE2.0. Recommend to use a charger with rated output voltage 5V and 1A current.
KORE 2.0 could not charge with an unapproved charging method (Micro USB to USB-A; Wireless Qi Charging, etc.)
Recommend to use a verified adaptor with rated output voltage 5V and 1A current.
KORE2.0 could not charge, activate nor turn on at the first use
Please check and see if the back plastic protector is removed as it insulates the contact between KORE2.0 and the charging dongle.
KORE 2.0 could not charge due to misalign placement with the charging dongle
Please check and see the contact pin on the charging dongle is well aligned with the metal plate on KORE2.0
KORE 2.0 could not charge due to misalign placement of the charging dongle on the stand
Please make sure the charging dongle is well fitted on the stand and KORE2.0 is well placed on the charging dongle.
*Important Note: KORE 2.0 is ONLY compatible with the in-box charging dongle and NOT compatible with any other charging docks such as Qi-Wireless charger; Apple Watch magnetic charger; Samsung Watch charger; Fitbits charger; etc.
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