General

Trial Offer

• How does the KoreTrak Pro trial period program work?
• What is KoreTrak Pro’s return policy?
• How and where do I return my KoreTrak Pro?
• Does KoreHealth provide a money-back guarantee?
• How can I cancel my KoreTrak Pro order?
• What payment methods can I use for the KoreTrak Pro trial offer?

My Order

• How do I place an order? 
• Has my order gone through? 
• Where is my order?
• Can I modify my order after it has been placed?
• How can I cancel my order? 
• Why do shipping costs vary in price?

KoreProducts

FAQs

• How can I delete my account?
• FAQs

Returns & Refunds

• How do I return my order?
• Do I need to pay for shipping to return my order?
• What is your return policy?
• How long does it take for my return to be processed?

Shipping & Delivery

• What is the delivery time?
• Do you deliver to my country?
• How can I change my shipping address?
• My tracking link doesn’t work. What should I do? 
• My order is stuck at customs. What should I do?  

Payments

• How can I pay?
• What do I do if I think I was charged twice?
• Is it safe to make a purchase?
• What currencies do you accept?

Contact Us

• Contact Us

Warranty & Repairs

• How do I activate my KoreTrak warranty?
• How do I claim my warranty?
• What does my warranty cover? 

Vouchers & Coupons

• My coupon or discount code doesn’t work. What should I do? 
• Can I exchange my coupon for money? 

Affiliates

• I want to be an affiliate. How do I sign up? Click here to find out!

Our Story

• Our Story